The Ordinary is a skincare brand under the umbrella of DECIEM, known as The Abnormal Beauty Company. Founded with the commitment to offering effective, evidence-based skincare solutions at affordable prices, The Ordinary has gained a cult following in the beauty industry. With a focus on transparency and simplicity, the brand prides itself on using high-quality ingredients to create products that deliver results. Whether it's their range of serums, cleansers, moisturizers, or foundations, The Ordinary has become synonymous with no-frills, no-nonsense skincare that prioritizes functionality over fancy packaging. With a loyal customer base and rave reviews from skincare enthusiasts worldwide, The Ordinary continues to redefine the beauty industry with its innovative approach to skincare.
Reviews
We love your products very much, but unfortunately your staff is not interested enough to give the necessary information on your products. the last time we were there it was 8:30 pm it was Saturday I made a small remark to the girl when we were at the checkout and paying for your products I paid attention and said that we had not received advice on certain products to which she replied that it might be too late Everything is about to close so they couldn’t help us. I hope next time you’ll be much better. It’s a pity that I can’t rate your products, I would give Five stars!!! Two stars I gave it just for your employees who did not help us
Staff was friendly and helpful. Guided me on what I wanted. I always love The Ordinary products because they are very affordable and have a good price point. I love all their serums. I purchased the coverage foundation and the staff helped me find my match.
Sandy is just the best and always hooks me up with the best advice for the best skincare products in the mall. With quality customer service! Staff is very sweet and always strives to give the best service.
Extremely affordable and good quality products! #LetsGuide
After a year, the products are the same quality but customer service has changed. I walked in the store and said “hi” to a couple of the staff standing around and I didn’t get any response. It used to be a place where you could have a good conversation with the staff but not today (Saturday, January 4 @12:45).
I came today to the square one location, It was great experience as always , the place is nice and clean , staff are always helpful , my second time getting advices from Carlina ( I hope I spelled the name right ) she is amazing ! very knowledgeable and not pushy , thanks again Carlina 😊
Love coming to the Ordinary , keep up the good work ⭐️
Really interesting cosmetic store! The decor and layout is minimal and aesthetically pleasing. The products are really interesting and high quality. Employees are kind and super helpful. You can find something for anyone here. We purchased the ordinary face wash and it's been working well for us. Definitely recommend for anyone looking to improve their skincare routine and or looking for quality cosmetics.
I had a great experience here the Rep took her time to explain all products for my skin type! Will for sure be back
Went in today with 0 intentions of making a purchase. I was immediately greeted and attended to by this sweet employee - sadly I don’t remember her name. I explained my skin problems and she herself could relate and was able to give me accurate advice. I left the store with 4 new products. Super affordable and the customer service was amazing. 100% would go back to this location!
Location
Hours
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Monday
10:00 AM - 09:00 PM
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Tuesday
10:00 AM - 09:00 PM
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Wednesday
10:00 AM - 09:00 PM
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Thursday
10:00 AM - 09:00 PM
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Friday
10:00 AM - 09:00 PM
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Saturday
10:00 AM - 09:00 PM
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Sunday
11:00 AM - 07:00 PM
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